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Table 2 Example for the Health Delivery domain, Privacy sub-domain: evaluation questions, measures, and data specifics

From: A pediatric virtual care evaluation framework and its evolution using consensus methods

Health Delivery

Example evaluation questions

Potential measures

Data sources

Collection strategy

Basis of comparison

Privacy

 To what extent do patients feel comfortable sharing openly with their provider during virtual visits? (e.g., as a function of the patient or provider's home/work environment)

Patient and provider perception

Patient/provider surveys

Post-visit questionnaire

Literature review, other virtual care programs (e.g., mental health), in-person surveys

 To what extent can we adhere to privacy and confidentiality standards?

Reported privacy breaches, privacy impact assessments, provider surveys

Safety reporting system, privacy breaches, privacy office audit/ assessments

Quantitative

National/ organizational privacy standards