From: A pediatric virtual care evaluation framework and its evolution using consensus methods
Health Delivery | ||||
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Example evaluation questions | Potential measures | Data sources | Collection strategy | Basis of comparison |
Privacy | ||||
 To what extent do patients feel comfortable sharing openly with their provider during virtual visits? (e.g., as a function of the patient or provider's home/work environment) | Patient and provider perception | Patient/provider surveys | Post-visit questionnaire | Literature review, other virtual care programs (e.g., mental health), in-person surveys |
 To what extent can we adhere to privacy and confidentiality standards? | Reported privacy breaches, privacy impact assessments, provider surveys | Safety reporting system, privacy breaches, privacy office audit/ assessments | Quantitative | National/ organizational privacy standards |