Table 4 basic themes and their respective quotes within the wider organisational theme of parental control (F = family M = mum D = dad)

Basic themes:Emotional (themselves & others)

F8(M): Who do you give it to (login details for the live feed)? Do you give it to my mum and dad, do you give it to his mum and dad, my siblings. I just, you know, in, in that kind of time it's so stressful, and I didn't really want 1000 questions. What's that on her? And what's that wire about? Why those stickers on a chest? You know those kind of things are simple questions, but when you’re going through something so stressful, you just don't want hear it F1(M): I had a (family member) that was pregnant and I thought it would be wrong of me, you have to be a bit sensitive I guess, (baby) was all wired up and it might not have been pleasant to see…he was my baby and regardless of what he looked like, I wanted to see him, it might not have been pleasant for other people F3(D): Some days I would just be working and log in for a few minutes to see her specially before mum arrives, so she would leave our place and there will be like, I don’t know, an hour or half an hour window where until there she wouldn’t be there, but I would. Mum would not be in the hospital yet and then sometimes I would log in and check her. And yeah, it was reassuring in a way

Situational

F2(M): I had a little bit of a long commute…to the hospital…I sort of want to get there really quickly to make sure she was ok, but actually I could log in on the train…I could just see, oh no, it’s fine, she’s alright F5(M): Then you’ve come in and you’ve got one member of staff, they’re doing something important and you think, ah I wish I could switch that camera on, I wish there was a button because I could turn it on and turn it off as I see fit! It’s my baby, what do you want people to see? I don’t need you to do it, I can flick it on, flick it off….the nurse that running that unit…she gotta get that baby fed, that one fed, boom boom boom, temperature checks…so you’re not gonna ask, you’re not gonna ask for the camera, I’m not anyway. We’re not going to ask F5(D): the only issue would be whether they were going to put the camera on so you know, my wife would phone up sometime the nurses and ask them to put it on and to a certain extent you know there may be an awkwardness about asking them to do it, because you can see they’re very busy