Table 5 Ratings for Quality Determinants of the Pre-Assessment and the Assessment and Diagnosis Phases of Families’ Service Trajectory
Determinant | Phase 1: Pre-Assessment | Phase 2: Assessment and Diagnosis | Change | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Frequencies | Mean | SD | Subsets | Frequencies | Mean | SD | Subsets | |||||||
Negative | Neutral | Positive | Negative | Neutral | Positive | d | ||||||||
Continuity | 7% | 0% | 93% | 4.0 | 0.7 | a | 2% | 0% | 98% | 4.4 | 0.6 | a | 0.4*** | .54 |
Access | 20% | 9% | 71% | 3.7 | 1.0 | b | 3% | 2% | 95% | 4.4 | 0.7 | a | 0.7*** | .70 |
Flexibility | 14% | 11% | 75% | 3.8 | 0.9 | c | 3% | 7% | 91% | 4.3 | 0.7 | b | 0.5*** | .48 |
Validity | 16% | 7% | 77% | 3.8 | 1.0 | b,c | 4% | 4% | 91% | 4.4 | 0.8 | a,b | 0.6*** | .47 |
Empathy | 5% | 9% | 86% | 4.2 | 0.8 | d | 2% | 4% | 94% | 4.6 | 0.7 | c | 0.4*** | .41 |