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Table 1 Questions used to explore parents’ and healthcare professionals’ thoughts and perceptions on a virtual children information system

From: Designing a paediatric hospital information tool with children, parents, and healthcare staff: a UX study

Questions for parents

Questions for healthcare professionals

In your opinion, what kind of information and instructions should the hospital staffs give to prepare you and your child for his/her hospital stay?

In your opinion, what kind of information and instructions would you, as a healthcare professional, need to give to a young patient to prepare for his/her hospital stay?

We are interested in developing an interactive information platform in the form of a virtual hospital for kids to explore and understand the hospital environment. The platform would give educational quizzes and tasks for children to learn about the hospital facilities, and jobs of doctors, nurses and other staffs.

a. Would you have your child use this platform?

b. Where do you see the benefits? Where do you have concerns?

We are interested in developing an interactive information platform in the form of a virtual hospital for kids to explore and understand the hospital environment. The platform would give educational quizzes and tasks for children to learn about the hospital facilities, and jobs of doctors, nurses and other staffs.

a. What aspects of your role and the hospital environment would you like the young patients to learn about?

b. Where do you see the benefits? Where do you have concerns?

To what extent do you think young patients’ online presence within this information platform should be monitored (for instance, children talking to each other as part of their activity)?

*Note: we would ensure no personal data could be shared and/or exploited

As part of the information system, how do you feel about video tutorials from healthcare professionals that advice parents on how to communicate and prepare their child for the hospital stay. Which aspects from your experience do you feel parents need most advice from healthcare professionals?

Within this platform, how do you feel about connecting with other parents, in order to potentially enable to exchange thoughts, advices, and to be part of a larger support group who share the same experiences.

a. Where do you see the benefits?

b. Where do you have concerns?

*Note: Personal experiences and stories would not be disclosed through the setup of your account or registration for this game.

Do you have any other comments?

Do you have any other comments?