Variable | Intervention n = 15 | Control n = 13 | P1 |
---|---|---|---|
Number of appointments, median [IQR] (min–max)2 | 2.0 [1.0] (0–5)3 | 2.0 [0.0] (1–3) | 0.274 |
Number of phone calls, median [IQR] (min–max) | 1.0 [3.0] (0–9) | 2.0 [2.0] (0–5) | 0.683 |
Number of text messages sent from staff, median [IQR] (min–max) | 13.0 [10.0] (4–23) | N/A | N/A |
Minutes for appointments and documentation, median [IQR] (min–max) | 140.0 [70.0] (0–300) | 120.0 [40.0] (60–180) | 0.156 |
Minutes on phone calls and documentation, median [IQR] (min–max) | 10.0 [40.0] (0–140) | 10.0 [12.5] (0–60) | 0.928 |
Minutes on text messages sent by staff, median [IQR] (min–max) | 70.0 [59.0] (20–115) | N/A | N/A |
Minutes on all contacts and documentation, median [IQR] (min–max) | 215.0 [97.0] (45–526) | 120.0 [67.5] (75–240) | 0.002a |