Table 2 Distributions of parents’ answers to survey questions about conversations with the NICU staff
From: Strengths and weaknesses of parent–staff communication in the NICU: a survey assessment
Survey questions | Answers | Number (%) | P-value | |
|---|---|---|---|---|
Nurses | Doctors | |||
1. How satisfied are you with the conversations you have had? | Very satisfied | 190 (70.4) | 167 (62.3) | 0.03* |
Fairly satisfied | 68 (25.2) | 61 (22.8) | ||
Neither satisfied nor dissatisfied | 10 (3.7) | 37 (13.8) | ||
Fairly dissatisfied | 1 (0.4) | 2 (0.7) | ||
Very dissatisfied | 1 (0.4) | 1 (0.4) | ||
Total | 270 (100) | 268 (100) | ||
2. How easy has it been for you to communicate with nurses/doctors in the NICU? | Very easy | 184 (68.4) | 158 (59.2) | 0.001* |
Fairly easy | 74 (27.5) | 75 (28.1) | ||
Neither easy nor difficult | 8 (3.0) | 31 (11.6) | ||
Fairly difficult | 3 (1.1) | 2 (0.7) | ||
Very difficult | 0 (0) | 1 (0.4) | ||
Total | 269 (100) | 267 (100) | ||
3. Have you received answers to your questions? | Yes | 256 (95.2) | 247 (92.5) | 0.194 |
No | 13 (4.8) | 20 (7.5) | ||
Total | 269 (100) | 267 (100) | ||
4. Have the answers you have received been easy to understand? | Yes, always easy | 114 (42.2) | 143 (53.8) | 0.071 |
Yes, almost always easy | 143 (53.0) | 91 (34.2) | ||
Neither easy nor difficult | 8 (3.0) | 22 (8.3) | ||
No, not always easy | 5 (1.9) | 10 (3.8) | ||
No, often not easy | 0 (0) | 0 (0) | ||
No, almost never easy | 0 (0) | 0 (0) | ||
Total | 270 (100) | 266 (100) | ||
5. Have the instructions/information that you have received about the care of your child been easy to understand? | Yes, always easy | 151 (56.3) | 155 (58.1) | 0.253 |
Yes, almost always easy | 106 (39.6) | 73 (27.3) | ||
Neither easy nor difficult | 6 (2.2) | 31 (11.6) | ||
No, not always easy | 5 (1.9) | 7 (2.6) | ||
No, often not easy | 0 (0) | 1 (0.4) | ||
No, almost never easy | 0 (0) | 0 (0) | ||
Total | 268 (100) | 267 (100) | ||
6. How well do you feel that the staff you talked to in the NICU understood your emotional situation? | Very well | 154 (57.0) | 136 (51.5) | 0.001* |
Fairly well | 84 (31.1) | 59 (22.3) | ||
Neither well not poor | 28 (10.4) | 61 (23.1) | ||
Not very well | 3 (1.1) | 5 (2.0) | ||
Not at all well | 1 (0.4) | 3 (1.1) | ||
Total | 270 (100) | 264 (100) | ||
7. Did you feel the NICU staff encouraged you to participate in caring for your child? | Very well | 178 (66.2) | 143 (54.2) | 0.0001* |
Fairly well | 69 (25.7) | 35 (13.3) | ||
Neither well not poor | 16 (5.9) | 79 (29.9) | ||
Not very well | 6 (2.2) | 4 (1.5) | ||
Not at all well | 0 (0) | 3 (1.1) | ||
Total | 269 (100) | 264 (100) | ||
8. Was there something you felt was missing in communication with NICU staff? | Yes | 73 (27.2) | 56 (21.2) | 0.101 |
No | 194 (72.4) | 208 (78.8) | ||
Total | 267 (100) | 264 (100) | ||