Themes | Representative Quotations | |
---|---|---|
Perceived importance of policy discussions | Discussing relevant policy issues allows providers to inform and empower families | “Anything you can do to lend your voice, and particularly empower your patients to lend their voices to these issues is really important.” – Attending Physician A “If [patient] testimony is what’s necessary to change things…[providers] should be in a position to educate people and get them involved, since we’re their contact with the healthcare system.” – Resident Physician A “I think we should be involved in helping to empower families to make their voices heard… the kids themselves don’t have a voice, you know, it’s us as their providers, keeping in mind their best interest, and their parents.” – Resident Physician B |
Current frequency of policy discussions | Clinicians more frequently discuss timely issues or issues that are directly related to provision of medical care | “I think it was useful around the time of the election … when we were also trying to register families [to vote], to use that as a current event that could help you talk about policy issues.” – Resident Physician C “If there’s something that’s immediately related to something [families] bring up or that you elicit in the interview, then I think that could be really an effective time to talk about this. “ – Resident Physician D |
Clinicians frequently discuss social service programs with families, but do not often discuss the policies governing these programs | “When I talk to my families, I’m not talking broad policy things, I’m more assessing their situation - Are the kids in preschool or Head Start?… Do they have food insecurity?” – Attending Physician B “I probably feel a little more comfortable talking about … resources, and to make sure that they’re aware of what resources they’re eligible for and if not, how to get them.” – Resident Physician E |