On-time pill pick-up: % of patients with 100% on-time drug pick-up during the first 12 months of ART or during a specified time period Retention in care: % of patients retained in care 12 months after ART initiation Drug stockout: % of months with any day(s) of stock out of any routinely dispensed ARV drug Prescribing practices: % of ART prescriptions congruent with national/international guidelines Viral load suppression: % of patients with viral load < 1000 copies/mL 12 months after ART initiation |