From: Measuring empathy in pediatrics: validation of the Visual CARE measure
Items How was the doctor at… | Poor % | Fair% | Good % | Very good % | Excellent % | Does not apply % | Missing % |
---|---|---|---|---|---|---|---|
1 Making you feel happy and relaxed? (being friendly and caring and making you feel calm) N. of answers: 92 | – | 2.1 | 10.8 | 26.3 | 60.8 | – | – |
2 Asking questions and letting you talk? (being interested in you and giving you time to speak) N. of answers: 92 | – | 2.1 | 9.8 | 25.1 | 63 | – | – |
3 Listening and understanding? (paying attention and knowing the things you find difficult) N. of answers: 92 | – | 4.3 | 4.3 | 28.4 | 63 | – | – |
4 Explaining things? (answering questions, giving you clear information and instructions) N. of answers: 89 | – | 1.1 | 7.6 | 22.8 | 64.2 | 4.3 | – |
5. Making a plan? (encouraging you, talking about what to do next, involving you as much as you want) N. of answers: 88 | – | 3.2 | 5.5 | 27.1 | 60.9 | 3.3 |