Table 8 Responses to the satisfaction with services (Medrisk) questionnaire (n = 46)

Registration process

OR

0

0

1

7

12

1.4

0.221

IB

0

0

2

14

10

Comfort of waiting

OR

1

0

5

8

6

1.1

0.317

Area

IB

0

1

10

11

4

Time therapist spends

OR

1

1

2

4

12

3.1

0.002

with child

IB

0

4

10

10

2

Amount of explanations

OR

0

0

1

4

15

2.9

0.006

given by therapist

IB

0

5

4

8

9

Being treated with

OR

0

1

1

5

13

1.1

0.327

respect

IB

0

1

2

11

12

Having concerns

OR

0

0

0

4

16

3.6

0.001

listened to

IB

0

1

10

7

8

Having all questions

OR

0

0

2

3

15

2.9

0.006

answered

IB

0

2

7

9

8

Being given future

OR

0

0

0

5

15

3.8

.001

advice

IB

1

5

5

9

6

Receiving instructions on home exercise

OR

0

1

2

2

15

2.3

0.035

program

IB

2

3

4

6

11

Overall satisfaction

OR

0

1

1

5

13

3

0.004

IB

4

3

6

6

7

If they will return for

OR

0

0

2

4

14

2.3

0.037

future services

IB

0

1

8

7

10