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Table 1 Experiences of primary care

From: The social paediatrics initiative: a RICHER model of primary health care for at risk children and their families

Characteristics Distribution or mean (N=86)
Strength of Affiliation:  
Strength of Affiliation, grouped (%)  
No/Weakest affiliation 11.6
Weak/Less Strong affiliation 24.4
Strong affiliation 64.0
Number of times used clinic in past 12 months, M (SD) 7.2 (10.5)
First Contact Accessibility  
How quickly is your child able to see the nurse practitioner when the appointment you need is for common health problems? (%)  
The same day 61.6
The next working day 5.8
Within 3 or more working days 27.9
How quickly has your child been able to see the Nurse Practitioner when the appointment you need is for an urgent, but minor health problem? (%)  
The same day 66.3
The next working day 11.6
Within 3 or more working days 10.4
How long do you and your child usually have to wait at your Nurse Practitioner’s office or place of care from the time of your appointment until your visit begins? (%)  
0–10 minutes 61.6
11–20 minutes 22.1
21–30 minutes 10.5
31+ minutes 4.7
Experience with Social Paediatrics Initiative (SPI) Clinic  
In the past 12 months, has your child’s development been assessed? (%)  
Yes 54.7
Among those assessed, concerns identified: (%)  
Speech and Language 23.4
Learning 19.1
Social/emotional development 17.0
Behavioral problems 14.9
Physical ability 8.5
Vision 4.3
Hearing 6.4
Among those who had been assessed, was child referred to:  
Development services 19.8
Supported child care or having special needs 20.9
SPI provider/team participated in, or helped you to organize a meeting to discuss about your child and put in place a plan of care with others? (%)  
Yes 27.9
Relationship Continuity  
See the same provider? (%)  
Always 51.2
Usually 30.2
Sometimes 9.3
Rarely/Never 8.2
2NP knowledge of child (3 items)  
M(SD)3 3.9 (1.0)
Observed range 1 – 5
Cultural Responsiveness  
Difficulty getting health care because your cultural ways were not taken into consideration? (%)  
Never 46.5
Rarely 8.1
Sometimes 8.1
Usually/Always 1.2
Language barriers when trying to get the ongoing care that you or your child needed? (%)  
Never 36.0
Rarely 10.5
Sometimes 11.6
Usually/Always 5.8
1Interpersonal Processes of Care (IPC) General Clarity of Communication scale (2 items)  
M (SD) 4.6 (0.6)
Observed range: 3 – 5
1IPC Explained Results scale (2 items)  
M (SD) 4 4.3 (0.9)
Observed range 2 – 5
Decision Making  
1IPC Decision Making scale (2 items)  
M (SD) 5 3.7 (1.3)
Observed range: 1 – 5
How important is it to you to have a Nurse Practitioner include you in the decision-making of treatment plans for your child?  
Not important at all 3.5
Somewhat important 16.3
Very important 77.9
Interpersonal Style  
1IPC Compassionate, Respectful scale (3 items)  
M (SD) 6 4.7 (0.5)
Observed range: 2.7 – 5
How important is it to you to have a Nurse Practitioner that treats you as an equal?  
Not important at all 0.0
Somewhat important 10.5
Very important 88.4
Patient Empowerment  
1Empowerment Scale (6-items)  
M (SD) 7 4.2 (0.9)
Observed range: 2 – 5
  1. 1Potential range of scales are 1–5 where a higher score equals more of the concept; 5-always, 4-usually, 3-sometimes, 2-rarely, and 1-never. 2Potential range of scale was 1–5 where a higher score equals more of the concept; 5-excellent, 4-very good, 3-good, 2-fair, 1-poor. 3N=2 missing (2.3%), 4N=42 missing (48.8%) because items in the scale were not applicable, 5N=34 missing (39.5%) because items in the scale were not applicable, 6N=1 missing (1.2%), 7N=10 missing (11.6%).
  2. Note. Frequencies may not add to 100% due to missing data because items were not applicable.